KodyPay works with regulated banking partners (Adyen and Checkout.com) who are licensed by the European Central Bank and the Financial Conduct Authority. Users’ funds are protected by these regulatory bodies. They process our payments and have the infrastructure to ensure security.
Kody’s cash is stored with its banking partners, Adyen and Checkout.com. Adyen is a bank licensed by the European Central Bank. Checkout.com is a licensed financial institution whose money is kept with JP Morgan and Barclays bank.
Kody offers a fully integrated solution for hospitality services. Our current products are:
- A fully integrated wireless 4G-enabled card machine that takes offline payments and any payment methods, including e-wallets
- An all-in-one platform for better sales monitoring and data analysis, providing insights into customer retention and loyalty
- Online payments via digital QR code at the table, no apps, staff, or queues
- KodyCard, a chip-and-pin card that can optimise procurement and increase net profits of up to 10% through transaction fee rebates
If we receive a dispute for payment from a customer, we will investigate it. We will get in touch with you to gather evidence wherever possible, provide evidence from our side to corroborate, and then determine the best course of action.
We have a selection of POS integrations ready and waiting for you. To learn more about how we work with your specific POS or delivery service, feel free to get in touch with our team here.
In short, we do lots to help F&B operators!
- Provides cost savings from transaction costs.
- Increased revenue from new customer engagement via direct marketing
- Time saving from using QR code ordering
- Data insights allow operators to understand consumer behaviour and drive customer loyalty for retention
Most operators save ~20% in transaction costs, and some even save up to 60%. (depending on current transaction costs). If you’d like, you can get a detailed breakdown for your restaurant by getting in touch.
We work with our banking partners (Adyen and Checkout.com) who are licensed by the European Central Bank and the FCA. They process our payments and have the infrastructure to ensure security. In addition, information is only administered by the Kody team on a need-to-know basis, and all production access is monitored. You can find out more here.
We have an intercom that you can use to access our customer support during hours set based on your Kody plan. In addition, we also have dedicated support lines for emergency support which you can contact for instant response.
Kody pays out money via next day payments. As our banking partners are regulated by the European Central Bank, all of Kody’s payouts count as international transfers, which (depending on your business current account) may take an additional day to clear.
KodyPay Ltd (trading as Kody) is a limited company registered in England and Wales with company registration number 11532575, whose registered address is: Unit 42 24-28 St Leonard Road, Windsor, Berkshire, England, SL4 3BB. KodyPay® is a registered trademark of KodyPay Ltd in the United Kingdom. The KodyPay Card or “KodyCard” is issued by Checkout Ltd or Adyen N.V, each pursuant to license from Mastercard International Inc. Mastercard® and the circles design are registered trademarks of Mastercard International Incorporated.
Kody partners with Adyen N.V. to provide financial services, payment services and banking services (including cross-border services in the EEA). Adyen N.V. (member of the European Central Bank, licensed as Credit Institution by De Nederlandsche Bank) is registered in the Netherlands as company number 34259528. Dutch law defines a bank as a credit institution as referred to in Article 4 of the CRR. The CRR defines a credit institution as an undertaking the business of which is (i) to take deposits or other repayable funds from the public and (ii) to grant credits for its own account.
